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TRANSPORTATION
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Mark every piece of luggage inside and outside with your last name and first initial only. Do not use a title [Mz.] Do not put your home address or destination address on the luggage unless your destination is a hotel or resort.

Flight Times
To Cancun Airport

m = minutes

New York3 hr 45 m
Chicago3 hr 30 m
Denver4 hr 10 m
Miami1 hr 45 m
Houston2 hr
Toronto4 hr
Vancouver6 hr 20 m
Montreal4 hr 30 m
London10 hr 40 m
Munich11 hr 50 m
Paris11 hr
Madrid10 hr 40 m
Rome12 hr
Mexico City2 hr
Merida45 m
 

 

Buckle Up!

Mexico now has
a seat-belt law.

CANCUN AIRPORT DEPARTURES

Cancun Airport Departure If you arrive by private transfer the shuttle will stop in front of the terminal hopefully outside your check-in area.

If you arrive by bus the bus will stop and unload the luggage before they open the doors and let you off.

Step 1 CHECK-IN
The airport terminals are small so you do not have to walk far to find the check-in desk for your flight. There are TV screens above the check-in desks with the airline company's name and flight destination.

You can also ask any airport attendant where you check in.

Proceed to the line. Check your luggage and get your boarding pass.

NOTE: There is a special line for families traveling with children or persons requiring special needs.

After you have checked your luggage in and received your boarding pass you can enter the duty free zone, go outside or remain in the main part of the terminal.

NOTE: If you have not boarded the airplane close to departure time they will start calling your name over the intercom system. Proceed to the boarding gate immediately.

Step 2 SECURITY

Security varies depending on what your destination is. Everyone goes through a metal-detector and all carry-on bags go through the x-ray machine. You must also show your boarding pass. You can exit the boarding area and re-enter.

Step 3 PROCEED TO BOARDING GATE

Proceed to your boarding gate marked on your boarding pass. You should have ample time to wander around the duty free stores and restaurants. Your flight will be called out on the intercom when it is ready to board. There are electronic over-hanging signs displaying the departure flights. You can also simply watch the boarding gate for activity.

WHAT IF I LOST MY TOURIST CARD?

Technically you cannot leave Mexico without surrendering your Tourist Card. Without a Tourist Card you have no proof you entered Mexico legally and you can be detained by Immigration authorities.

If you arrive at Cancun Airport [to leave the country] without your Tourist Card, here is what can happen:

You will be required to fill out this form and take it to any branch of the bank Banamex and pay a $525.00 peso fee. The bank will give you a receipt, which you take back to the Immigration Office at the airport to receive your replacement Tourist Card.

Cancun Airport Immigration Form

You do not pay any Immigration Officer at the airport. This is against the law. If an Immigration Officer takes money from you, report him immediately to airport police.

Cancun Airport Immigration Form

Lost Tourist Card F.A.Q.

Q: Can I miss my flight if I don't have my Tourist Card?
A: Yes, people who are rude to the Immigration Officers will be shown no mercy.

Q: What if the bank is closed?
A: If you are rude and abrasive to the Immigration Officers you will be staying the night in the airport rebooking your flight. If you explain the situation to the Officers, with utmost respect and always be courteous, they will issue you a replacement Tourist Card [no fee].

Q: Can I go to an Immigration office in Cancun or Playa del Carmen to get the form I need to take to the bank; then go directly to the airport?
A: Yes. You must go to a Banamex branch only.

Cancun Immigration Office
Located in downtown Cancun City on the corner of Avenida Nader and Avenida Uxmal.
Open: 9:00 am - 12:00 pm Monday - Friday

Playa del Carmen Immigration Office
Located in Plaza Antiguas
Open 9:00 am - 4:00 pm Monday - Friday



TERMINAL MAPS - DEPARTURES

Cancun Airport Terminal 2 Departures

 

Cancun Airport Terminal 3 Departures



DEPARTURE F.A.Q.

Q: What do we do if we lose our airline tickets?
A: You have to find your airline representative ASAP! They can issue you a new ticket but you will be charged a fee. It cost us $25.00 per ticket.

Q: Are there ATMs at the airport?
A: Yes.

Q: Is Cancun Airport big, as in do we have to do a lot of walking?
A: No, the airport is small and the walk from the front door to your boarding gate is relatively short compared to large city airports. We hear that the new terminal in Mexico City is a nightmare.

BAGGAGE WEIGHT

Each passenger is given a "free allowance of luggage", which depends on the airline you are flying with.

Each passenger is usually given 20kg [44 lbs] and any baggage exceeding the designated weight will be charged an additional fee.

This generally only applies to persons traveling "economy". Check with your airline.

Sporting equipment can be carried as baggage depending on the conditions of your ticket and what allowance you are permitted.

Sporting equipment is not considered baggage by some airlines. If the equipment is not packed with other non-sporting equipment items then the sporting equipment's weight is not added to your overall "baggage weight" [this means you can pack your snorkel gear in a different bag and the weight will not be added to your baggage].

Some airlines charge an additional fee for sporting equipment [bicycles, surf-boards, golf clubs].

NOTE: Delta, AirTran, Midwest, United and US Airways no longer exempt U.S. government employees from first bag check fees.



SALES TAX REBATE FOR VISITORS

Starting June, 2008, foreign shoppers can apply for a refund on Mexico's 15 percent VAT (value added tax). You claim your refund by applying at a VAT booth at the airport [There is a small module/window adjacent to Gate A5 in Terminal 2 that has computers, but still not "Up & Running"].

We are not 100% clear on how this works. Our present understanding is that the booth at the airport is a private company that processes the paperwork for you and charges a 35% commission.

Source:



CANCUN AIRPORT DEPARTURES



CANCUN AIRPORT DEPARTURE VIDEO



3-1-1 for carry-ons = 3 ounce bottle or less (by volume) ; 1 quart-sized, clear, plastic, zip-top bag; 1 bag per passenger placed in screening bin.

One-quart bag per person limits the total liquid volume each traveler can bring. 3 oz. container size is a security measure.

Declare larger liquids. Medications, baby formula and food, and breast milk are allowed in reasonable quantities exceeding three ounces and are not required to be in the zip-top bag. Declare these items for inspection at the checkpoint.

For more information visit the



CANCUN HOTELS

Cancun Hotels For current Cancun hotel and resort information including rates, availability and secure on-line reservations please see:
Cancun Hotels & Resorts

  Cancun Airport to Hotel Shuttle see:
Transfer Information



Answers for many of your questions may possibly be found here:

Cancun Vacations Info & Tips Cancun All Inclusive

Cancun Beach If you are planning a trip to Cancun, the following articles written by Jules Seigel are recommended reading. Jules has lived in the area for over 20 years.

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Cancun is a world-class tourist resort destination and a thriving community of 450,000 full-time residents who lead normal, often very traditional lives.

The greatest asset Cancun has is its natural marine playground which sparkles with a warm sun more than 200 days of the year.

Cancun beaches are 14 miles of white-talc sand.

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